Returns & Exchanges
At Compex, we are committed to your peak performance and offer a 30-day return window for products in their original packaging to ensure your complete satisfaction. If you are not entirely happy with your purchase, our streamlined process makes returns and exchanges simple and efficient.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original product packaging, including all accessories and manuals, to ensure the product remains protected during transit.
Attach the Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing